Call for Clarification Over Reject Messages for Eye and Ear Drops

Questions often come up about how to calculate days' supply for eye and ear drops.

The problem is figuring out how many drops per mL to use for the various products.

Many of us were taught to use 20 drops/mL for eye and ear drops...but some insurers and pharmacies use 12, 15, or 16 drops/mL.

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