Explain the "Why" to Encourage Patients to Talk Openly
July 2016
Empathy is a pillar of "patient-centred" communication.
Patients may be more likely to open up if you put yourself in their shoes...and respect their point of view. This can help you bridge information gaps...and provide better care.
But this may be challenging in a busy pharmacy...where stress levels can run high and there are often competing demands.
Get concise advice on drug therapy, plus unlimited access to CE
Pharmacist's Letter Canada includes:
- 12 issues every year, with brief articles about new meds and hot topics
- 200+ CE courses, including the popular CE-in-the-Letter
- Quick reference drug comparison charts
- Access to the entire archive